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Q&A • FEEDBACK

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PAUL has ordered ❶XP-839 C.18 of +2.50 precast reading glasses and ❷THEMA's U-229 C.02M: optical frame with clip-on for sun.  Because of some difficulties with the clip-on supply, as a compensation for #1 we mounted aspheric lenses of higher index for reading, based on Paul's prescription data, as the same for #2 (far vision).


PAUL'S FEEDBACK

I ordered from Cari (Bulgaria) a pair of distance prescription glasses with magnetic clip-on, plus one-off the shelve reading glasses. Service, quality and material were excellent. The two pairs have reached Malta the next day after been picked up from Sofia.

Thank you so much!!!

CHARALAMPOS has ordered for his son a POLAR JR 452 with prescription power lenses, so and a clip-on for sun. Cleaning microfiber cloth and storage bag were price inclusive.
Package has been delivered by DHL to Greece on the third day after it was picked up from Sofia (was Friday).


CHARALAMPOS' FEEDBACK

The glasses received quick and as expected. Communication with supplier was perfect and they help us to select the right product. We are very happy and we suggest this site to buy your glasses!!!

ANNA has ordered H1N1's GS-0407 C3 sunglasses, cleaning microfiber cloth and storage case were price inclusive. Package has been delivered by DHL to Prague, Czech Republic, the next day after been picked up from Sofia.
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RYTE has ordered H1N1's GS-0349 C1 sunglasses, cleaning microfiber cloth and storage case were price inclusive. Package has been delivered by DHL to Lithuania the next day after been sent from Sofia.


RYTE'S FEEDBACK

Thank you :) The service of your company is awesome. The sunglasses are amazing. Delivery was so fast, just unbelievable. In the next day I got my order!

MARK has ordered H1N1's HF-2010 C2 eyeglasses, made of the special TR-90 resin, cleaning microfiber cloth and storage case were price inclusive. Package has been delivered to Malta by DHL the next day after been sent from Sofia.
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JANICE has ordered THEMA's VALMASSOI ECLĖCTICO LINE VL-E19 12W eyeglasses, cleaning microfiber cloth and storage case were price inclusive. Package has been delivered to USA by DHL on the 3-rd day after been sent from Sofia.


JANICE'S FEEDBACK 

I received the frames this afternoon. I would have responded immediately, but my grandkids are here and I just now opened the package. I knew that it would be just as you said and it is. I have never had better attention to an order and the communication was outstanding. I feel like I've found a friend! I wholeheartedly recommend your business.

Again, thank you so much. I am truly grateful.

GIANLUCA has ordered eyeglasses POLAR 607 ECOWOOD C6, cleaning microfiber cloth and storage case were price inclusive. Package has been delivered to Italy by DHL the next day after been sent from Sofia.


GIANLUCA'S FEEDBACK

I am very satisfied for the product and of the very fast delivery. Thank you a lot!

SABLE has ordered KATZ (French eyeglasses) with prescription lenses for her mom. After a plenty of problems, parcel has reached the US address, delivered by FedEx-Sofia.


SABLE'S FEEDBACK

It was delivered and the glasses are amazing!!! They are everything I hoped they would be and then some for my mother. She will be over the moon about them. Thank you, thank you, thank you!...

I couldn't be happier. The wait was totally worth it. Yes, of course. It was an uphill climb at parts, but we made it! Thanks very much again. My mom is so happy!

SUSANNE has ordered H1N1 GS-0349 C4 sunglasses. Cleaning microfiber cloth and storage case were price inclusive. Package was delivered to Vienna by TNT the next day after been sent from Sofia.

SUSANNE'S FEEDBACK

Hi, everything is perfect, well packed and very promptly delivered. I had this model of sunglasses before but lost them, so I was very happy to be able to get them again. Thank you!

PETRA has ordered eyeglasses H1N1 HF-3023 C2 with lenses mounted according to her prescription sent. Cleaning microfiber cloth and storage case were price inclusive. Package was delivered by TNT to Portugal the next day after been sent from Sofia.


PETRA'S FEEDBACK

Hi Nick! Thank you so much for all your assistance. You did a really great job. The order was just made online with No.. The very best regards from Portugal to Bulgaria... Package was received well by me today. Thank you very much for the good service!  Best regards, Petra.

SEBASTIAN ▸ Dear Carioptics-Team, I want to buy following sunglasses: Polar 319 C3.  Is it possible to buy it online and to be sent to Germany?  I was looking everywhere for exactly these sunglasses and it seems to be in just a few stores. You would help me very much!

Sunglasses were delivered to Germany the day after the payment has been received.
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ANTHON ▸ I am looking for the brand Polar from Italy, and would like to purchase two pairs of sunglasses from your website: ❶models 323 C18 and ❷329 C5. Can you please inform me how to purchase them? They have to be sent to the Netherlands.

Sure it's possible, but we'll need to have some more details regarding the shipping address (at least the city), so to calculate accurate freight expencies...

The two pairs have reached Holland the next day after been picked up from Sofia.
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HENRIK ▸ Hello, I'm interesting in BVLGARI 8032B 901.87, LIMITED EDITION with SWAROVSKI CRYSTALS.  Can you ship to Germany?

Of course we can, and the CIF price to Germany is...  (These special sunglasses were delivered the next day after been picked up from Sofia.)

Hi Henrik, you should be receiving it, but why you're not commenting anything?  Are you not satisfied?  Your opinion is important to us...

■ Sorry for my late feedback! I was on holiday… The sunglasses are very nice! Thanks for your service!  Ciao, Henrik.
MARJAN ▸ Hello, I have a model of H1N1 glasses and I am satisfied. I would like to buy another one. Do you have in stock the following sunglasses: metal sunglasses GS-0100, GS-0103, GS-0111, GS-0113, GS-0123. Can you write prices for all special and confirm that the following models have green glass-polarized. Can you send glasses to Macedonia, Skopje? What is the procedure for transportation?

From above listed items, currently available are only GS0100 and GS0123, green lenses polarized (BTW, all H1N1s are assembled with polarized lenses). As Macedonia is not yet member of the EU, price will bear some overcharges such as: VAT 20%, Customs declaration (duty tax) and freight fees.  As a total, sending glasses to Skopje would be more expensive than to come here (Sofia is only 200 km away!), and pick them up directly.
 
 
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RAQUEL ▸ I am interested in some sunglasses from your web-site. The glasses are: POLAR 307 06, POLAR 357 76. I would like to ask you about the price of the sunglasses, both models, and to ask if it's possible to send me both to Belgrade. I am living in Belgrade right now and is really hard (or impossible) to find that models of sunglasses and I am really interested to buy them. Thank You so much for your help.

Yes, it's possible to buy and both models are available by this moment. Prices (Ex Sofia) are...  Whould you like to ask our Customs about duty and transport fees Sofia - Belgrade?
 
 
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MICHELLE ▸ Hello, I am from the United States and I am interested in your H1N1 eye glasses. Can I purchase them from you?


Sure you can Michelle, but freight would be costing more than eyeglasses itself :)  Should we proceed with the offer?

 

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